POLICIES AT ENGAGE CRAFT TEE'S
Things You Need to Know
At Engage Craft Tee's, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.
Engage Craft Tees primarily uses the United States Postal Service for standard and priority shipping with tracking.
Please note: all orders require a 3-5 day processing time. We do not ship on Sunday.
We do ship internationally.
No Hassle Refund Policy:
If you’re dissatisfied with your purchase or made a mistake with your order, you may initiate a return request within fifteen (15) days from the date you receive your order.
You have the option to A) return your order for a one-time-use 100% store credit (excluding coupons, shipping + rush fees) OR
B) return your order for a 50% refund (excluding coupons, shipping + rush fees) to your original payment method (excluding coupons, shipping + rush fees).
Please note, returns will not be accepted on custom personalized items that include names, years, school or chapter information.
Please also note, you are responsible for shipping and handling fees for your return and Engage Craft Sing Unlimited LLC cannot be liable for lost in-bound packages.
We do not offer exchanges, but you can return and apply your store credit or 50% refund toward a new purchase of the desired item(s) at your convenience. Valid for orders under $100.00 only!